All property losses involving University-owned or leased property (buildings and/or content), regardless of the amount, are required to be reported immediately to the Office of Risk Management.

Initial Report

  • For cleanup or water extraction, contact Belfor, the only approved remediation contractor, at (800) 856-3333. Tell Belfor that you are with the State of TN account; they must be onsite within 3 hours of notification.
  • Notify the Office of Risk Management via the Origami Portal below. We will work with Belfor, Sedgwick (the state’s property insurance adjuster), Facilities, and the impacted departments to obtain needed documentation.
    • If the estimated damage is over $50,000, Capital Projects will be notified to comply with State Building Commission guidelines.

Button with property loss portal link

After Notification

  • Please go ahead and clean up as quickly as possible to protect the property from further damage while Belfor is en route. Do not discard anything until Risk Management and/or a Sedgewick adjuster arrives.
  • The Property Claim Packet should be utilized to detail damage to University-owned property. Complete the packet with whatever information you have available as soon as possible. The items listed below should be included with the Property Claim Packet.
    • Photographs
    • Estimates or Invoices
    • Internal Work Orders
    • Original Purchase Invoices
    • Memos and other supporting documentation
    • Police Reports (if applicable)